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Safety and Security

Safe, secure, reliable

Installations of two-way communication meters have more than doubled since 2010—almost half of all U.S. electricity customer accounts now have enhanced meters. Grand Valley Power has chosen a vendor for this technology that exceeds safety and security measures that covers the full infrastructure to the meter. 

Myths Versus Facts

  • Safety
  • Security
  • Health
  • Additional Resources
Myth: Enhanced meters increased the risk of fire and explosion to my home.

Fact: Meters must meet safety requirements and standards spelled out in the ANSI (American National Standards Institute). The test includes, but is not limited to, surge immunity, self-heating, voltage variation and accuracy measurements. 

 

Myth: These meters do not provide any safety benefits.

Fact: Enhanced meters have a detection built-in to alert Grand Valley Power if something goes wrong including overheating, tampering and low voltage. All residential meters will have a disconnect switch that is capable of remotely disconnecting the service. This switch may be used for disconnects or for safety measures. For example, a meter may be disconnected if there is danger from a fire in the area or a downed line.

 

Myth: Enhanced meters will not keep my usage data secure.

Fact: Grand Valley Power provides a robust security system that protects all communication exchanges, end-to-end. Our meters transmit energy usage data through our secure wireless network. The collected data includes: usage readings, voltage levels, and outage / blink information. For billing and servicing purposes, each member is assigned a unique number which is associated with their usage data. No personal information, such as name or address, is ever transmitted from your meter. 

Our secure system covers:

  • Meter-to-meter communications such as those used for network maintenance, 

  • Field tool communications to meters

  • Physical security of meters to address compromise of cryptographic material such as keys

  • Communications to and from the cooperative using secure and private networks

  • Communications between the head-end and Gateways over the system

  • Communications between the head-end and user consoles used for operations and maintenance of the network

  • Communications between the head-end and other related systems such as outage management system

  • Head-end to meter end-to-end communications for transmitted meter data or commands sent to the meter for service connect/ disconnect and on-demand reads, etc.

 

Myth: The cooperative will be able to control and see what I'm doing when I use my electricity.

Fact: Meters only measure your usage throughout the day, not how you use it or control it. We cannot control, for instance, when you air conditioner turns on or know when you use your washer and dryer. 

 

Myth: Data collected will be given or sold to third-parties.

Fact: Grand Valley Power does not sell or give out personal information or data usage. We follow all legal requirements in protecting this information.

 

Myth: Enhanced meters cause health risks due to the high RF (radio frequency) that they give off.

Fact: The RF (radio frequency) emitted by the meter is well below what the Federal Communications Commission (FCC) has set. In fact, the RF from enhanced meters is so low that you could stand directly in front of a meter for a full year and still have less RF exposure than you’d get from a single 15-minute cell phone call.

The RF in our meters is 12,000 times less than cell phones give off

 

Myth: Enhanced meters will interfere with my medical device.

Fact: Pacemakers, electronic defibrillators and other medical devices will not be affected. 

 

Cooper Power Systems (Eaton) RF Emissions and Health Impacts

Elster Meters and Network RF Safety

National Institute of Environmental Health and Sciences - Electric and Magnetic Fields

National Cancer Institute - Electromagnetic Fields and Cancer 

FCC Policy on Human Exposure to Radiofrequency Electromagnetic Fields

Installation Information

Installation

Over the course of late 2018 through 2020, we will be upgrading approximately 18,000 existing meters to enhanced meters. Learn more about the installation process of your new enhanced meter. 

Learn More

Get Started with SmartHub

SmartHub - Energy Your Way

Your online SmartHub account is your direct connection to us! It's where you’ll see the information that your enhanced meter has to offer and where you’ll get access to tips and tools designed to give you more control of your monthly bill.

Learn More
FAQs about Enhanced Meters Frequently Asked Questions
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©2025 Grand Valley Rural Power Lines, Inc. A Touchstone Energy Cooperative

  • My Co-op
    • News
    • Annual Meeting and Reports
    • Board Meetings and Agendas
    • Director Election
    • Bylaws
    • Construction and System Improvements
    • WARN Grant
  • My Hometown
    • Youth Leadership Programs
    • Scholarship Program
    • Hometown Partnerships
    • Colorado Legislative Directory
  • Member Hub
    • Manage My Account
      • Service Requests
      • SmartHub
      • Other Services
    • Payment Options
      • Ways to Pay
      • Energy Assistance
    • Billing Programs
      • PowerMyWay Prepay Program
      • Budget Billing
      • E-Bill (Paperless Billing)
    • Service Information
      • New Member Information
      • Time-of-Use Rate
      • Demand Rate
      • Rates
        • 2023 Rate Changes
      • Service Fees and Regulations
      • Understanding Your Bill
      • Billing Change
    • Member Benefits
      • Member Capital and CashBack Credits
  • Energy Solutions
    • Renewable Energy
      • Solar
      • Renewable Energy Standard (RES)
    • Resources and Tools
      • Energy Calculators
      • Home Energy Adventure
      • Ways to Save
        • Summer Savings
    • Electric Vehicles
      • Electric Vehicle Center
      • Electric Vehicle Rate
  • Safety Resources
    • Safety Resources
      • Cybersecurity and Scams
      • Power Outage Safety
      • Safe Kids
      • Safe Outdoors
    • Wildfire Safety
      • Wildfire Mitigation and Safety
  • Outage Center
  • About GVP
    • Co-op Principles
    • Our History
    • Our Mission
    • Power Supply
    • Service Territory
    • Board of Directors
    • Executive Staff
    • Career Opportunities
    • Contact Us