Be aware! Due to COVID-19, we’re seeing an uptick in possible scams. If a call seems suspicious, hang up and try and verify your account online or by calling us.
The proliferation of communications channels on the grid and the rising sophistication of cyber-attacks have substantially increased vulnerability to malicious intrusion, data theft, lost productivity and, potentially, service disruption. All co-ops, regardless of size, need to take ongoing steps to ensure the security of their data and connected hardware.
With scammers taking Americans for untold billions of dollars every year, the nation's utilities are banding together to raise awareness and fight back. The collaboration and cooperation among cooperatives encourages utilities and their member's to share these messages to help guard against scam activity. Grand Valley Power is proactively involved with UUAS (Utilities United Against Scams) and will report impersonators and toll-free numbers to combat these scams.
