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  • Be Alert of Scams

    Be aware of scams! Members have reported receiving suspicious calls demanding immediate payments and threatening to turn off your power. Hang up and verify your account online through SmartHub or by calling us directly at (970) 242-0040. 

    Read more »

  • Lobby Closed Starting November 30

    Due to the increased county level with COVID-19 and in an effort to best protect the health of our employees and the general public, GVP is limiting access to our lobby. Effective Monday, November 30, 2020, our lobby will be closed to the public, with essential in-person meetings by appointment only until further notice. 

    Read more »

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Cybersecurity and Scams

Ask for the callers name and information

Never buy a prepaid card to pay for utilities

Check to make sure the site is secure with https://

Ask a few questions if you feel uneasy about the caller.

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Resources

FTC (Federal Trade Commission) Compliant Assistance

Report your imposter scams and more with the FTC Complaint Assistant.

Report a Scam

BBB (Better Business Bureau) Scam Tracker

Report a scam, see the most recent scams around your zip code and more. 

Learn More

Utilities United Against Scams (UUAS) Partner

Learn more about UUAS and our purpose for combatting against utility imposters. 

Learn More

Cybersecurity (CS)

The proliferation of communications channels on the grid and the rising sophistication of cyber-attacks have substantially increased vulnerability to malicious intrusion, data theft, lost productivity and, potentially, service disruption. All co-ops, regardless of size, need to take ongoing steps to ensure the security of their data and connected hardware.

Grand Valley Power's Cybersecurity Plan

Read more about GVP's cybersecurity plans for our members.

Scams and Impersonators 

With scammers taking Americans for untold billions of dollars every year, the nation's utilities are banding together to raise awareness and fight back. The collaboration and cooperation among cooperatives encourages utilities and their member's to share these messages to help guard against scam activity. Grand Valley Power is proactively involved with UUAS (Utilities United Against Scams) and will report impersonators and toll-free numbers to combat these scams.

General Tips to Avoid Imposter Utility Scams

Learn more. 

Top 10 Utility Scams

Learn more.

Consumers Guide to Imposter Utility Scams

Learn more. 

Grand Valley Power Warns Members of Scammers

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  • Home
  • My Co-op
    • News Center
    • Annual Meeting and Reports
    • Board Meetings and Agendas
    • Director Elections
    • Member Capital and CashBack Credits
    • Bylaws
    • Construction and System Improvements
    • Renewable Energy Standard (RES)
  • My Hometown
    • Youth Leadership Programs
    • Scholarship Program
    • Hometown Partnerships
    • Safety Resources
    • Co-op Connections
  • Member Hub
    • New Member Information
    • Service Requests
    • Ways to Pay
    • Energy Assistance
    • SmartHub
    • Hometown Relief Fund
    • PowerMyWay Prepay Program
    • Energy Efficiency
    • Renewable Energy Programs
    • Special Services
    • Service Regulations/Fees
  • Outage Center
  • About GVP
    • Co-op Principles
    • Our History
    • Our Mission
    • Service Territory
    • Board of Directors
    • Executive Staff
    • Career Opportunities
    • Contact Us