Grand Valley Power will resume normal billing activity, including disconnecting non-paying accounts starting Wednesday, August 26. Members who may be at risk of disconnection are encouraged to contact GVP member services as soon as possible to determine what options may be best for each individual situation. At this time, late fees will continue to be suspended. GVP stopped disconnecting for non-payment on March 15, 2020 as a way of helping members deal with the economic effects of government-mandated business closures and pandemic related job losses.
“We have a great deal of empathy for those who are suffering financial hardships during this crisis,” said Corporate & Member Services Manager, Derek Elder. “The last thing we want to do is disconnect anyone’s power. As a member owned not-for-profit cooperative, we’re implementing new programs that help our members avoid interruption of service.” Some of these options include:
Hometown Relief Fund – residential FH-1 member assistance
Extended payment arrangements - all members
PowerMyWay Prepay Program - all members excluding net metered, budget billing and EFT accounts
Other agency community assistance programs such as Catholic Outreach and LEAP.
Any GVP members who are behind on their electricity bills are urged to contact GVP as soon as possible for information regarding assistance organizations or bill payment options in order to maintain uninterrupted service by calling 970-242-0040 or email us at firstname.lastname@example.org.