Be aware of scams! Members have reported receiving suspicious calls (from a Fort Collins number) demanding immediate payments and threatening to turn off your power. Hang up and verify your account online through SmartHub or by calling us directly at (970) 242-0040.
Text messaging is an important method for us to communicate with you. From billing alerts to service updates, text messaging is an effective way for us to help keep you updated on your service and news regarding Grand Valley Power.
We wanted to let you know of a small change to our text messaging. When you receive a text message from Grand Valley Power it has come from a short code. Starting today, text messages from Grand Valley Powerwill start coming from 855-939-3619. We’re making this change to help ensure we continue to communicate effectively with you through text. This change will not affect your service or communication from us in any way. If you have any questions, please contact us.
Grand Valley Power offers HELP to our members. Home Energy Loss Prevention is a program that GVP offers to our members free of charge.
HELP is a home energy audit program designed to assist GVP member’s with everything from high bills, to energy consumption, to trouble shooting. Home energy audits can point out which appliances use the most energy, where possible air leaks are, and in some cases which appliances might be starting to fail.