Some residential customers, due to individual circumstances, may find it worthwhile to designate a third party to receive copies of the final notice of disconnect that may be sent to them by Grand Valley Power. As an example, when a customer's unexpected absence or unavailability causes a bill to remain unpaid for a prolonged period, a third party can take steps in time to prevent a possible disconnect of electrical service. The designated third party may be a relative, personal friend, or even an agency.
Grand Valley Power makes every effort to reach customers with past due accounts far in advance of the time electrical service is disconnected. A disconnect notice is sent only as a last resort, and usually within seven business days before disconnect will occur.
Fill out our form below and we will contact you on the next steps to implement a 3rd party notification.
Grand Valley Power has, for a number of years, kept on file any person who has informed us that he or she is on an "electrically" operated life support system.
We consider this to be very important information. Please submit your information below and we will enter in or update your member file. If there is a planned outage we want to be able to notify the consumers affected or emergency personnel so that the person's welfare will not be jeopardized.
If you are inquiring about being disconnected, and require electricity for medical necessity, please call us at (970) 242-0040 or email firstname.lastname@example.org.
In order to add another level of protection to our member's electronics in their homes, Grand Valley Power installs Service Entrance Surge Protectors on all new services. Power surges are one of the more damaging power quality problems that affect electronic equipment. Power surges can be caused by several factors including lightning, neighbors turning on heavy loads, and power line switching.
If you have an existing service that does not have a Service Entrance Surge Protector, you can have one installed, or request more information below.
Electric wires may be concealed in the trees or shrubs you want to trim. Before you trim trees or shrubs, inspect the area carefully to ensure that it's clear of wires. Trees are routinely trimmed around Grand Valley Power overhead electric distribution lines and, as required, or if requested by an individual property owner, around the service wires between the Grand Valley Power pole and the customer's meter connection. If you notice a tree which may be creating an electrical hazard, call us at (970) 242-0040 or submit an inquiry and we'll get back to you regarding this request.
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